You invested in your sleep... invest in the proper instructions
Watch until the end!
No. A missing or fallen-off button is normal, and you do not need to return the pillow for that.
We put extra buttons at every connection on purpose. Fasteners wear out (we've tried Velcro, magnets, and other buttons, and these are the most secure option we found), and if you toss aggressively, one can come off. That's why there's redundancy: you only need a couple of buttons at each connection for the system to stay together. If one is gone, use the extras next to it.
Give it a real try first. Even a 5% improvement in the 8 hours you sleep every night compounds over a lifetime. Some people feel closer to an 80% difference. Everybody's body is different, and the same body can need something different from one night to the next.
Modular Pillow is a skeleton you sleep in, not a one-size glove. Swap the head pillow, skip the knee pillows, add extra support, or store it and pull it out on flare-up nights. If setup feels fiddly at first, that's normal. Even we clip the wrong buttons sometimes.
Yes. Keep it even if you don't use it every night. Bodies change, flare-ups happen, and having the system ready is the point. If you get any benefit, even just on the nights your hips, shoulders, or back are angry, that small difference still compounds because you sleep every day.
Your box is vacuum-sealed with two side wedges, one arm pillow, two knee/ankle pillows, the head pillow, and the connecting strap.
Start with the knee pillows, then clip on the side wedges, then the head pillow, then the arm pillow (lower toward the hips if it feels high on your chest). You don't have to use every button. A few at each connection is enough.
The connecting strap is the most important piece: clip the inner buttons to the outer ones for a narrower fit, or use the farthest buttons for a wider fit.
Take it off and use your regular pillow for that night. The wedges behind your back plus the strap are the core of the system. That's what keeps spinal posture. If the included head pillow isn't the height you need tonight, swap it. That's what modular means.
On flare-up nights, during pregnancy, or if you want more hip spacing, add a regular pillow or a cheap inflatable pillow on top of / between the knee pillows and adjust the air. You can also rest an extra pillow on the side bolsters for more height. They keep it from sliding away. Don't return it because one night needs more room; add support.
The main strap has multiple width options so you can tighten or widen the channel. If you rotate a lot, crisscross the straps that live inside the knee pillows underneath you. That extra lock is optional, but it keeps the system together while you turn.
Each pillow comes with a removable, machine-washable cover, so you can keep it fresh and clean without the hassle. Just unzip the covers, flip them inside out, and toss them in the wash on cold. Tumble dry on low heat (or air dry for best results!). Remember, the memory foam pillows are NOT machine-washable, only the removable covers are!
Modular Pillow is best for side and back sleepers. It’s also the perfect pillow to help slowly transition side sleepers into back sleepers. If you're looking to transition to your back, slowly widen the strap over the course of 7-14 days (or as long as needed) until your body slowly starts spending more time on its back rather on the side. If you're doing it right, the 45-degree tilt should slowly transition to 30-degrees, 15-degrees and 0-degrees (i.e. your back).
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