Privacy policy

 

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from doctortrigger.com (the "Site"), formerly triggerpointsystems.com.

Personal information we collect When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

• Cookies: These are data files that are placed on your device or computer and often include an anonymous unique identifier.
• Log files: These track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels: These are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as "Order Information."

How do we use your personal information? We use the Order Information that we collect to fulfill any orders placed through the Site, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use this Order Information to:

• Communicate with you
• Screen orders for potential risk or fraud
• Provide you with information or advertising related to our products or services based on your preferences

We use the Device Information that we collect to help us screen for potential risk and fraud, improve and optimize our Site, and assess the success of our marketing and advertising campaigns.

Sharing your personal information We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we may share your information with service providers such as Shopify, who power our online store, and Google Analytics, who provide us with website analytics and other tools. We may also share your information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.

Behavioral advertising We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. You can opt out of targeted advertising through the links provided in the privacy policy.

We may at times use analytics tools that record how users interact with our website, such as mouse movements, scrolling, clicks, and page navigation. These tools help us understand how visitors use our website and improve the user experience. Information collected through these tools may be processed by third-party service providers who assist us in analyzing website usage and improving functionality. These tools are designed to avoid collecting sensitive information such as payment details or passwords.

Data retention When you place an order through the Site, we will maintain your Order Information for our records unless you ask us to delete this information.

Changes to the privacy policy We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Your rights If you are a European resident, you have the right to access, correct, update, or delete the personal information we hold about you. If you would like to exercise this right, please contact us using the contact information provided below.

Contact us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at team@doctortrigger.com